- different types of power
- power shift
- face theories
- politeness strategies
AO3- Context
- Genre
- Purpose
- Audience
- Formality
- Relationship between speakers
- Face to face?
AO3ii- Terminology and linguistic knowledge
- Politeness markers
- Mitigating devices
- non fluency features
- overuse of first name
- informal/formal
- modeal verbs
- Q/A structure
- Pronouns
- Direct address
- Superlatives
- Interrogatives
- Declaratives
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